WHY CITYSWIFTER?
At CitySwifter we only believe in hiring the very best, we want to change the way the world moves and to do that we need an exceptional team.
If you are exceptional and want a challenge then we believe in giving you everything you need to succeed.
Our offices in Galway City, London & Manhattan give you the opportunity to work hard but also enjoy some of the most beautiful cities in the world.
A member of the CitySwifter team will be in touch via email or phone to get some more details from you as well as getting to know you a little better. We will organise interviews which will be no longer than two weeks from application
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WHAT HAPPENS NEXT?
WHAT WILL YOU BE DOING?
Job Description
Engaging with and supporting our customers and business users, and enhancing CitySwifter’s already well-renowned name
Aiding the building of customisations for client platforms
Training customers on the CitySwifter Optimisation platform, remotely or on-site as required
Working with colleagues to ensure a smooth transition into ‘business as usual’ post-implementation
Acting as a technical second line support escalation point and fielding some initial first line support queries when required
Acting as the lead person on assigned tasks and projects, communicating and collaborating with customers, colleague and internal stakeholders, to ensure all parties are engaged and tasks or projects are effectively delivered
Identifying project risks and communicating these, agreeing mitigations with colleagues
Providing regular reporting of project progress / status to colleagues
Some travel within the UK will be necessary
Salary Negotiable depending on experience level as well as access to the Employee Share Scheme
Key Requirements
3+ Years experience of successfully working with Trapeze, Omnibus, Giro or other leading Bus Scheduling Software systems
Enthusiasm and desire to improve and optimise Urban Bus Networks
Excellent communication, problem-solving, prioritisation and time management skills
A personable manner, able to build long term relationships with colleagues and customers
Is competent in technology, and able to absorb new processes, technologies and systems easily
Is comfortable working under their own initiative and within a small team
Has a full current driving license and use of a car
Ensure adherence to global systems, standards, and processes